FAQ

Top questions

How do I trade with OKX on TradingView?
Published on Jul 29, 2025Updated on Jan 20, 202648
OKX contract voucher and usage rules
Published on Aug 15, 2023Updated on Dec 23, 2025517
What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on Jan 5, 2026468
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Sep 8, 2025296
What's an external network in Earn?
Published on Jun 20, 2023Updated on Nov 17, 202544
Why is my account frozen and how do I unfreeze it?
Published on Aug 22, 2023Updated on Jan 15, 202623,156
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Oct 10, 2025395
How do I change my email?
Published on Sep 6, 2023Updated on Nov 17, 20253,938
How do I close my account? (web)
Published on Aug 22, 2023Updated on Nov 3, 2025446
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Jan 5, 20261,869
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Nov 12, 2025403
How do I convert my crypto?
Published on Sep 5, 2024Updated on Nov 17, 2025358

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