FAQ

Getting started

A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 9 Sept 20256,203
How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 3 Sept 2025129,038
OKX Beginner's Guide
Published on 20 Mar 2023Updated on 8 Sept 20251,513
How do I link an authenticator app?
Published on 29 Aug 2023Updated on 8 Sept 202514,365
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 8 Sept 20254,655
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 2 Sept 202512,773
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 8 Sept 202518,532
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 8 Sept 20255,327
What's demo trading and how do I use it?
Published on 12 Dec 2023Updated on 10 Sept 2025839
What's OKX Web3 wallet?
Published on 5 Sept 2023Updated on 9 Sept 202598,171
How do I create/import an OKX wallet?
Published on 24 Aug 2023Updated on 9 Sept 20253,516
What's a private key/seed phrase?
Published on 24 Aug 2023Updated on 9 Sept 20252,243
How do I manage my assets in my OKX wallet? (app)
Published on 25 Sept 2023Updated on 9 Sept 202516,135
What should I do if I forget my OKX wallet password?
Published on 28 Oct 2022Updated on 9 Sept 202511,709
OKX wallet FAQ
Published on 24 Aug 2023Updated on 9 Sept 20252,762

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